FAQ

❓ Frequently Asked Questions (FAQs)

1. How long does it take to receive imported components?

We deliver imported electronic components within 15–20 business days, depending on availability and logistics. Express shipping options may be available upon request.

2. Can you deliver directly to international clients?

Yes! We offer direct global delivery from China to your international clients (USA, Canada, Singapore, etc.), helping you save time and reduce shipping costs.

3. Do you import parts from Mouser or DigiKey?

Absolutely. We can import any product listed on Mouser or DigiKey, making hard-to-source components easily accessible in India.

4. Do you offer custom robotics or automation solutions?

Yes, we specialize in custom robotics systems, PCBs, embedded solutions, and automation consulting for industries and institutions.

5. Do you provide bulk pricing or discounts for B2B orders?

Yes. We offer competitive pricing and discounts for B2B and high-volume purchases. Contact our sales team for a custom quote.

6. Can I get a GST invoice with my order?

Yes. We provide GST-compliant invoices for all purchases. Please share your GST details at the time of ordering.

7. What is your return and replacement policy?

Products can be returned or replaced if they arrive damaged, defective, or incorrect, within 7 days of delivery. Please retain original packaging and proof of purchase.

8. Do you provide technical support after purchase?

Yes, we offer post-purchase technical support, including troubleshooting, setup guidance, and documentation assistance.

9. What types of electronic components do you import?

We import a wide range of electronic components, including sensors, ICs, connectors, microcontrollers, power modules, development boards, and hard-to-find parts for robotics, automation, AI, AR/VR, and industrial applications. If it's on Mouser, DigiKey, or other global platforms, we can get it for you — fast and hassle-free.

10. How can I get in touch for support?

You can reach us via:
📧 Email: 
robotskullofficial@gmail.com
📱 WhatsApp/Call: +91 123 456 7890
📍 Contact Form: www.robotskull.net

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